SwitchBIT AML & KYC Policy


Company Reg. No.14632927

Virtual Currency Exchange Service: No: FVT000029 

Document last updated 18th January 2021

The Company protects itself from involvement in money laundering or suspicious activity by the following:

• Establishing detailed AML policies and procedures.
• Performing know your customer ("KYC") procedures on all users including individuals and corporate users.
• Designating a Compliance Officer with full responsibility to follow AML policies strictly.
• Conducting an AML audit annually.

Policies and Procedures

The Policy will be approved by the Company’s Board. All policies and procedures will be reviewed and updated or revised as needed, but no less often than annually.

AML Compliance Officer

The Company has a Compliance Officer to be responsible for the management, coordination, and monitoring of compliance with this policy and all applicable AML laws and regulations. The Compliance Officer will have a working knowledge of all AML laws and be experience. The Compliance Officer will be responsible for all record-keeping requirements and provide reports on the effectiveness of the AML program to the Company’s Board.


It is the Company’s policy to ensure that it has reasonably identified each customer who uses the Company’s virtual currency trading platform. Users may be identified using a variety of methods.

Account Opening Procedures.

The Company requires users to provide proof of identification, and will not permit any trades to be made by un-verified users.

Proof of Identification:

Individual Users

• Name
• Date and place of birth
• Email Address
• Contact Phone number
• Residence address and mailing address if different (PO Box address will not be acceptable).
• Copy of valid photo identification (e.g., Passport number, Government Issued Identification Number, Social security number, employee identification number, or Individual taxpayer identification number)
• Proof of address (e.g., Utility Bill, Telephone Bill, Bank Statement, Credit card statement, etc.)

Businesses Users

• Business name
• Name of businesses representative for the account
• The proof of address of the customer’s principal place of business and, if different, the customer’s mailing address. If the customer has a local address different from its principal place of business, the local address.
• Copy of valid photo identification for the directors (e.g., Passport number, Government Issued Identification Number, Social security number, employee identification number, or Individual taxpayer identification number)
• Company M & A and profile of the company.


Users will have the option to load the document electronically from their accounts. Documents used in opening an account relationship will be verified prior to establishing the account. Verification of identity will require multi-factor authentication to ensure a meaningful user identity confirmation process based on account size or other factors.

The following are examples of verification methods the Company may use:

• Obtaining proof of address, such as a copy of a utility bill, Telephone bill, or bank statement from the account holder.
• Having a telephone call to the number given in the account opening form.
• Obtaining a financial statement for a business account.
• Comparing the identifying information with information available from a trusted third-party source.
• Photo ID of the users or the Directors for the company account.
• Obtaining a notarized copy of an individual’s birth certificate or a business certificate of incorporation sealed with an apostle for valid identification.
• When the type of account increases the risk that the Company will not be able to verify the true identity of the customer through documents is confirmed the account will be closed.


The Company will diligently monitor transactions for suspicious activity. Transactions that are unusual will be carefully reviewed to determine if it appears that they make no apparent sense or appear to be for an unlawful purpose. When such suspicious activity is detected, the Compliance Officer will determine whether a filing with any law enforcement authority is necessary.

Suspicious activity can include more than just suspected money laundering attempts. Activity may be suspicious, and the Company may wish to make a filing with a law enforcement authority, even if no money is lost as a result of the transaction.

The Compliance Officer will initially make the decision of whether a transaction is potentially suspicious. Once the Compliance Officer has finished his review of the transaction details, he or she will consult with the Company's senior management to make the decision as to whether the transaction meets the definition of suspicious transaction or activity and whether any filings with law enforcement authorities should be filed.


Reasonable procedures for maintaining records of the information used to verify a person's name; address and other identifying information are required under this Policy. The following are the required steps in the record-keeping process:

• The Company will maintain a record of identifying information provided by the customer.
• The Company will record the methods and results of any additional measures undertaken to verify the identity of the customer.
• All transaction and identification records will be maintained for a minimum period of five years.


The Compliance Officer is responsible for directing the annual AML audit of the Company’s operations. The Compliance Officer will provide the audit report and all corrective action plans to the Company’s senior management for review.


No Service

At this time, SwitchBIT does not offer service to residents of:

•    Afghanistan
•    Congo-Brazzaville
•    Congo-Kinshasa
•    Cuba
•    Iran
•    Iraq
•    Libya
•    North Korea
•    Syria
•    Tajikistan

Restricted Service

Clients in these countries can create an account but may be restricted from funding:

•    Central African Republic
•    Eritrea
•    Guinea-Bissau
•    Lebanon
•    Mali
•    Namibia
•    Somalia
•    South Sudan
•    Sudan
•    Yemen

If you do not live in any of these countries, you're welcome to create an account on SwitchBIT Exchange.